Privacy Policy
JC & West Truck & Trailer Repair
Effective Date: July 2, 2026
Last Updated: July 2, 2026
JC & West Truck & Trailer Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
1. Information We Collect
- Personal Identification Information: Name, phone number, location/address, and vehicle details.
- SMS and Mobile Opt-In Data: Phone numbers and consent provided for SMS communications.
- Service Information: Details of the roadside service requested or provided.
- Technical Data: IP address, browser type, device type, and pages visited.
2. How We Collect Information
- Service request forms on our website
- Phone calls and text messages
- SMS opt-in consent forms
- Cookies and website analytics tools
3. How We Use Your Information
- Dispatch and provide roadside services (mobile tire, fuel delivery, towing)
- Communicate with you about your service request and arrival updates
- Send SMS notifications to customers who have opted in
- Respond to inquiries and provide customer support
- Comply with legal obligations
4. SMS Communications
By providing your phone number and opting in to SMS communications from JC & West Truck & Trailer Repair, you consent to receive text messages related to your service request, dispatch, and arrival updates. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.
Important Disclosure: Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
5. How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers or towing partners as necessary to complete your service, or as required by law. We will never share SMS consent, mobile opt-in data, or phone numbers collected for SMS purposes with any third party for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
- Access, correct, or request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
8. Contact Us
JC & West Truck & Trailer Repair
Brandywine, MD & surrounding areas
Phone: (667) 647-2202
